If you're running a business that depends on reliable IT infrastructure, you know how essential it is to keep everything running smoothly. One way to ensure that is by partnering with a managed service provider (MSP). But how do you ensure a successful partnership? That's where a managed services agreement (MSA) comes in. A MSA is a critical document that outlines the level of service, responsibilities, and expectations between the MSP and their client. It binds both parties and clarifies the provided services, payment details, liability protection clauses, confidentiality requirements, and termination policies. In this article, we'll explore the importance of MSAs in business operations, the key components of a MSA, and best … [Read more...] about Managed Services Agreement: Understanding Expectations When Hiring A MSP
What Is MSP? Complete Guide to Mastering Managed Service Providers
Find out all you need to know about MSP, or Managed Service Providers, and how they can improve your business.Create more time to focus on growing your company, save money by outsourcing, and eliminate the need to hire an in-house tech support team.When you sign up for managed services, you can focus on more important things and never worry if your software system is falling through the cracks. Managed Service ProvidersWhat is MSP? Let’s break it down:What is a Managed Service Provider?When you are spending too much time on payroll software, record management, and technical difficulties in the office, call on a managed service provider.In addition, if you need to escalate your Microsoft support tickets, a managed service provider can … [Read more...] about What Is MSP? Complete Guide to Mastering Managed Service Providers
