If you're running a business that depends on reliable IT infrastructure, you know how essential it is to keep everything running smoothly. One way to ensure that is by partnering with a managed service provider (MSP). But how do you ensure a successful partnership? That's where a managed services agreement (MSA) comes in. A MSA is a critical document that outlines the level of service, responsibilities, and expectations between the MSP and their client. It binds both parties and clarifies the provided services, payment details, liability protection clauses, confidentiality requirements, and termination policies. In this article, we'll explore the importance of MSAs in business operations, the key components of a MSA, and best … [Read more...] about Managed Services Agreement: Understanding Expectations When Hiring A MSP
What is a Managed Services Provider and how do I find a good one?
7 signs of a good MSP for Microsoft software solutionsAccording to Gartner, a Managed Services Provider (MSP is the acronym), is a company that offers “continuous, regular management, maintenance and support” of your IT or software. Managed Services Provider examples include but aren't limited to backup and disaster recovery, cybersecurity, and data analysis and reporting. When we talk about managed services at Boyer, we’re referring to a proactive approach to maintaining and improving your Microsoft software solutions. But what makes one MSP stand out above another? How do you spot a good Managed Services Provider to help you make the most of your investment in Microsoft software? Here are 7 signs:A Good MSP Is Accessible and Proactive 1. … [Read more...] about What is a Managed Services Provider and how do I find a good one?
