In general, most people searching for new accounting software understand that customization is bad and out-of-the-box functionality is good. But is that always true? What if the person creating the customized option seems to understand your needs better than you do?My response is simple: Don’t fall for their trap!In the early 2000’s a large medical insurance firm selected Dynamics SL due to the project accounting capabilities that came out-of-the-box with the software. They almost went with a customized product instead because a competitor was able to mock up customizations to make their product look like it would do what the prospective client wanted.When the prospective client asked enough questions, it became evident that the … [Read more...] about The Myth of an ‘Easy’ Customization