John Howell, the founder of Solomon Software International, and an author of an excellent article on cloud computing, once said to me “if you are a reseller, you should be a reseller-and be the best one you can be. Don’t try to be a software developer and a reseller because you will exhaust your resources and end up being great at neither the software development part nor the reselling/consulting part."For 17 years, we’ve resisted the temptation to turn one of the hundreds of useful programs we’ve created for our Minnesota-based Dynamics GP and Dynamics SL clients into a for-resale product.What are the differences between a consulting (reseller) organization and a product-creating reseller organization?1. Quality of documentation. … [Read more...] about The ISV (Independent Software Vendor) Reseller
Dynamics SL 2011 Improvements
We work with a group in Ohio that does our Dynamics SL telephone support when things get too busy for our team. This only happens a few times a year but they are very good as many of the support people came from Solomon Software years ago.Their recent newsletter discusses some of the improvements to Dynamics SL that we believe will be extremely useful to our 120 active Dynamics SL clients in the Minneapolis and St. Paul, Minnesota area.Here are some of the Dynamics SL 2011 enhancements:· Graphical alerts are displayed when your attention is needed on an item - such as approving a timecard or an account has become overdue. Links to the item needing action is provided.· Print Screen and Excel Export options are now available more … [Read more...] about Dynamics SL 2011 Improvements