Artificial intelligence (AI) is reshaping how businesses thrive today, bringing remarkable opportunities for growth and innovation. One standout tool in this evolution is Microsoft Copilot, an AI-powered assistant designed to elevate business operations across diverse fields.In this blog, we’ll talk about how Microsoft Copilot can transform your business experience. It can simplify routine tasks, deliver actionable insights, and enhance customer interactions. In addition, Copilot seamlessly integrates with Microsoft's Office 365 and Dynamics 365. This integration enhances productivity and helps organizations make smarter, quicker decisions. Join us as we explore the exciting ways Copilot can support and elevate your business. … [Read more...] about How Microsoft Copilot’s Leading Features Can Transform Your Business Operations
Understanding Your Customers Better through Feedback Analysis with Microsoft Copilot for Service
Customer feedback is a goldmine of insights, offering valuable information on customer preferences, pain points, and overall satisfaction. However, extracting and analyzing this data can be daunting. This is where Microsoft Copilot for Service steps in, revolutionizing the way businesses handle customer feedback analysis.Microsoft Copilot for Service leverages cutting-edge generative AI to provide real-time insights and streamline the feedback analysis process. Integrating with existing CRM and contact center solutions empowers organizations to gain deep customer insights without the need for complex software installations or extensive training.The tool’s capabilities go beyond mere data collection. With features like multilingual support, … [Read more...] about Understanding Your Customers Better through Feedback Analysis with Microsoft Copilot for Service
How to Set up an Inventory Analysis Report in Business Central
Inventory analysis reports in Business Central are a newer functionality that gives Microsoft Dynamics 365 Business Central users greater insights into key inventory reporting metrics for their business. This functionality:In this blog, I’ll explain how to set up and use inventory analysis reports, as well as how to push the data to and from Excel.How to Create an Inventory Analysis Report in Business CentralDecide what you want to analyze. You can analyze multiple aspects of your inventory and sales costing, such as:For this example, I will walk through how to generate a year-to-year inventory sales comparison between 2023 and 2024. Here are the steps:FAQs on Inventory Analysis ReportsQ: What if I want another way to get an Excel … [Read more...] about How to Set up an Inventory Analysis Report in Business Central
Boyer’s ERP consulting team continues to grow
Boyer & Associates recently added a new member to the company’s ERP consulting team. Melanie Moncrief is our newest consultant for Managed Services & Support.Moncrief did a term in the U.S. Air Force and then spent 20 years in the purchasing and logistics industry. She always felt like she wanted to do something different, but by then she had a baby and little time for education so a career switch was put on the back burner.“Once you get into an industry … you’re kind of stuck,” she said. “It’s easier to get a job in a field that you already have experience in.”When her daughter graduated from high school, Moncrief decided it was time for a change. She went back to college and got a bachelor’s degree in computer software engineering … [Read more...] about Boyer’s ERP consulting team continues to grow
Moving your nonprofit to the Microsoft cloud with Business Central
It's time: As more nonprofits look to the cloud to help scale operations, you can no longer risk getting left behind. But what about your current system? In this webinar we'll take a look specifically at Microsoft on-premise ERPs versus their cloud counterpart, Dynamics 365 Business Central. Topics include:A brief overview of the current state of Microsoft Dynamics on-premise solutions (SL, GP and NAV) A look at the migration process from each of the above Live demo of basic financials in Business Central and how it works for nonprofits How Business Central's features compare to Microsoft's on-premise solutions Access to Boyer's free migration assessment to determine your organization's readiness for the cloudWhether … [Read more...] about Moving your nonprofit to the Microsoft cloud with Business Central
Boyer makes its own ERP cloud migration
From its inception in 1994, Boyer has been a die-hard fan of Microsoft Dynamics SL. Our first sale was for SL. Our first implementation was for SL. Even our own ERP solution was SL.As we added other ERP offerings and started migrating our clients to the cloud, we remained on SL. We were generally happy with the project-based software and saw no need for an ERP cloud migration.An internal ERP cloud migrationLast year we decided it was time to pull the trigger and make the very move we’ve been suggesting our on-premise clients make: We moved to Microsoft Dynamics 365 Business Central in the cloud.Boyer has helped dozens of our on-premise clients migrate off Microsoft Dynamics SL, GP and NAV over the past five years. Moving … [Read more...] about Boyer makes its own ERP cloud migration
12 Things to Know About Microsoft Dynamics 365
Microsoft Dynamics 365 is a robust blend of ERP and CRM applications that helps streamline your operations across different areas like sales, customer service, operations, and finance. Hosted on the cloud, this platform brings together your data, people, and processes, creating a unified environment where everything works together seamlessly. With the added power of artificial intelligence and data analytics, Dynamics 365 offers insights that empower you to optimize every aspect of your business operations and make smarter decisions. What's great is that it grows with you; you can start small with just what you need and expand the tools as your business evolves. It’s designed to be flexible, accommodating businesses of any size. … [Read more...] about 12 Things to Know About Microsoft Dynamics 365
Fast Financials for Nonprofits
Are you looking for a quick and easy way to set up your nonprofit with Microsoft Dynamics 365 Business Central? Look no further than Boyer's packaged implementation of ERP for nonprofits! Our team will help you get started with GL, Banking, AP, and AR — giving you a scalable solution for the future.This live webinar showcases what is included in the package and gives you the chance to see what your nonprofit could do with Business Central.Register Now … [Read more...] about Fast Financials for Nonprofits
Microsoft ERP support consultant joins Boyer team
A love for Microsoft technology and a drive to learn more has come full circle for Boyer’s newest Microsoft ERP support consultant. Brad Burks went from reading Boyer blogs to joining the consulting team.A typical child in the 1990s, Burks grew up spending hours on his family computer and playing video games. His love for technology solidified early, he went to college to get a degree in Management Information Systems.There was no question in his mind that he wanted to work with technology — specifically with Microsoft software. He’s always liked the Microsoft ecosystem.Burks started out at a small Microsoft partner in south Florida that consulted on Dynamics GP. When the company decided to branch out into Microsoft’s cloud ERP, Burks … [Read more...] about Microsoft ERP support consultant joins Boyer team
How to set up and use drop shipping in Business Central
Drop shipping in Business Central has become a popular order fulfillment method in the world of e-commerce and retail. It offers companies and businesses a cost-effective way to expand their product offerings without the need for extensive warehousing and inventory management. Microsoft Dynamics 365 Business Central is a powerful ERP system that can streamline and automate the drop shipping process. In this blog, we'll walk you through the drop shipping process within Business Central, from setup to execution.Table of Contents1. Understanding Drop ShippingDrop shipping is a procurement fulfillment method where a business doesn't keep the products it sells in stock. Instead, when a business sells a product, it purchases the item from a … [Read more...] about How to set up and use drop shipping in Business Central