What is Microsoft 365?
Simply put, Microsoft 365 is what you think of when you hear the name “Microsoft.” It includes such well-known solutions as Word, Outlook, Excel, PowerPoint and OneDrive.
Together these products makes up the “productivity” suite of Microsoft 365 (or Office 365). This is not to be confused with Dynamics 365, which contains the ERP and CRM solutions for business management.
The power of ‘One Microsoft’
While you can do a lot with Microsoft 365 on its own, the real power lies in connecting these everyday office solutions with the rest of your business. The productivity suite is just one piece of Microsoft’s larger Modern Workplace toolset.
It’s the combination of automation, collaboration and AI integration that gives you the power to:
- Update records within your CRM database from directly within your Outlook inbox
- Pull Excel data from your ERP system into a ready-made Power BI report
- Search across multiple channels with the help of Copilot
- And so much more!
You already use the software — Why not make it work a little harder for you?
Why do I need a partner?
You don’t. You can buy your licenses directly from Microsoft and set them up on your own. That said, there are a few key benefits to trusting your system’s deployment and ongoing support to someone who’s done this before. An experienced Microsoft 365 partner can help you:
- Get discounted licenses
- Connect your Office solutions with the rest of your systems
- Serve as a fractional administrator, freeing up your IT staff
- Take advantage of the entire Modern Workplace suite of apps
Setting up your licenses with confidence and enabling these additional connectivity features will go faster and smoother with the help of a partner.
Boyer’s Microsoft 365 Services
Boyer can help you manage your Microsoft 365 licenses and connect to the rest of your business solutions, allowing you to work more efficiently. We offer licensing, training, managed services and support.
Our Microsoft 365 services include:
- Licensing: Just getting started? Our Microsoft-certified licensing expert can help you choose the right licenses and see if you’re eligible for any discounts.
- Deployment: We will help configure Office 365 to your company’s needs and migrate your on-premise mailboxes to Microsoft Exchange Online.
- Security: Relying on Microsoft’s secure cloud, we’ll help you enable single sign on and multi-factor authentication as well as protect sensitive data and ensure compliance.
- Collaboration: We will connect your Microsoft 365 systems to Microsoft’s collaboration tools (Teams, SharePoint and OneDrive), automation toolset (Power Platform) and AI (Copilots).
- Training: Help your employees transition to their new Modern Workplace environment.
- Backups: As part of data governance through the Microsoft cloud, we’ll provide you with backup and recovery services.
Managed services for Microsoft 365
Boyer has three managed service plans to choose from based on your company’s desired level of service for both initial deployment and ongoing support:
- Basic – Our most affordable managed service option for Microsoft 365 offers essential break-fix support for Outlook, Word, Excel, PowerPoint and OneNote.
- Plus — The Microsoft 365 Plus plan includes the same support as our Basic plan but adds implementation of Office products and initial setup of Microsoft Defender. This is perfect for organizations with IT staff who just need additional support.
- Ultimate — Our ultimate support plan for Microsoft 365 includes all the above and also gives you access to our consulting services and licensing experts. Think of it as a fractional admin to help manage your Microsoft 365 environment and applications.
Managed service plans require a one-year contract. Contact us to learn more or sign up.
Benefits of a Microsoft 365 partner for support
Microsoft support can answer basic questions, but having a partner who is already familiar with your system will get you back up and running that much faster. Here are some common Microsoft 365 questions we can help answer:
- Why can’t I sign in?
- Why won’t my calendar sync with my email?
- How do I recover a file I accidentally deleted?
- Why can’t my coworker see the file I shared?
- How do I increase my storage?
- How do I add Copilot?
Trust your Microsoft 365 licenses to an experienced Solutions Partner
Boyer has been a Microsoft partner for more than 30 years. We can help you obtain, set up and manage all your Microsoft solutions. Get started today!