Every business wants to deliver products and services to customers efficiently and profitably. However, many businesses face challenges in managing their supply chain. How can businesses overcome these challenges and drive more value from their supply chain?
One option is Dynamics 365 Finance and Supply Chain Management (F&SCM), a cloud-based ERP solution that enables businesses to have better visibility, agility, and optimization of their supply chain. It also supports customizations and integrations with third-party applications and partners.
To understand the benefits and costs of investing in Dynamics 365 F&SCM, Microsoft commissioned Forrester Consulting to conduct a total economic impact study. The study outlined how five organizations that use Dynamics 365 F&SCM have fared, including the financial impact of their investment. The study created a composite organization, based on the characteristics of the interviewed organizations and experienced benefits. Below is a look at those benefits.
Key benefits of Dynamics 365 F&SCM include:
- Increased production volume capacity from faster time-to-market — Dynamics 365 F&SCM helps businesses identify and resolve bottlenecks in supply chains, resulting in faster product delivery and higher customer satisfaction.
- Improved operational efficiency from reduced unplanned machine downtime — Dynamics 365 F&SCM provides enhanced visibility into the utilization and performance of machine assets, enabling businesses to prevent and fix potential issues that could cause downtime.
- Increased developer productivity from reduced maintenance and management — Dynamics 365 F&SCM reduces the need for developers to spend time and resources on maintaining and managing the supply chain infrastructure, allowing them to focus on higher-value work.
- Increased revenue from improved product quality — Dynamics 365 F&SCM provides insights and analytics into the customer perception of the products, which can be used to improve the product development process and increase customer loyalty.
- Reduced infrastructure costs from cloud migration — Dynamics 365 F&SCM enables businesses to shift from on-premises solutions to cloud solutions, which reduces the annual infrastructure spend and allows for more scalability and flexibility.
Client sees value from managing supply chain with Dynamics 365 F&SCM
A mid-sized manufacturer of lighting systems, Orion Energy Systems, turned to Boyer for expertise in production planning as well as material requirements planning. After implementing new procedures in their Dynamics ERP system, the process takes less than an hour and has been simplified to the point where Orion has three or four people who can manage it should the need arise. Additionally, Dynamics 365 F&SCM also offers some unquantified benefits, including:
- Dynamics 365 F&SCM gives businesses the flexibility they need to adapt to unique business supply chain needs through customization and configuration of the solution to suit their specific needs and preferences. It also supports integration with other applications and partners, creating a seamless and comprehensive supply chain solution.
- It helps businesses deliver a better customer experience by ensuring on-time delivery and avoiding delays and errors in product shipments. Not only does this enable businesses to meet changing customer demands and expectations, but it also helps to increase customer retention.
- Dynamics 365 F&SCM provides a user-friendly and intuitive interface that enhances the user experience and productivity. It breaks down silos between teams and functions, enabling better collaboration and communication across the supply chain organization. Overall, clients get a better user experience from the improved features and capabilities.
- It improves the forecasting accuracy and reliability of the supply chain, which can be shared with other partners and stakeholders. This can lead to more trust and cooperation among the supply chain network, as well as more opportunities for innovation and improvement.