Boyer’s Microsoft support team is growing with the addition of Daniel Champagne as a CRM/Power Platform Client Care consultant. Champagne has a bachelor’s degree in management information systems and four years of development/consulting experience.As a young boy he loved getting his hands on the latest tech, from the first iPod with video to the newest release of his favorite NHL video game. Today it’s the latest capabilities within Microsoft Dynamics that catches his eye most often.“Seeing the capabilities and the impacts across so many different industries that it has on the world has just always been very eye-opening for me. That I would say is the main reason that I decided to get into (the tech industry),” he said.Champagne started as … [Read more...] about Microsoft support team gains a CRM expert
Why CRM user adoption is critical to the success of your project
All CRM implementation projects are founded on three key pillars: people, processes, and technology. While technology often gets the most attention, it’s the people who ultimately determine a project's success. Without proper CRM user adoption, even the most advanced systems will fail to deliver the expected return on investment (ROI). A well-structured user adoption strategy ensures that technology is embraced and fully utilized.Research from Prosci shows that projects with strong change management and user adoption initiatives are seven times more likely to meet their objectives. Yet, a Gartner study found that 60 percent of users reported that new systems were introduced without … [Read more...] about Why CRM user adoption is critical to the success of your project
Boyer’s managed services for Microsoft get a boost
A love for helping others understand and optimize business software led Boyer’s newest employee to managed services for Microsoft. Travis Hockert is Boyer’s new Director of Client Care. He replaces Mike Virnig, who was recently promoted to Vice President of Professional Services.Hockert started his career in marketing in 2006. As marketing director for a Minnesota-based pizza restaurant, one of his achievements included designing a web page that offered online ordering. Throughout his career, he has focused on solving business challenges by using the right technology.“Theres a million and one different pieces of technology out there that you can use to stay connected to your customers and create efficiencies,” he said. “Every can … [Read more...] about Boyer’s managed services for Microsoft get a boost
How secure is my data when I use Microsoft Copilot?
Answers to Copilot questions you’ve always wonderedWith the onset of the powerful Microsoft AI tool, Copilot, we have been getting more questions on surrounding data security. If AI can gather all this information, what is it doing with it in the background?Rest assured; your data is safe. It is protected by comprehensive, industry-leading compliance, security, and privacy controls. Copilot for Dynamics 365 has a set of core security and privacy practices and is built around Microsoft’s Responsible AI Standards. Additionally, because Copilot is running in Azure cloud, your data is secured and not shared with OpenAI.Copilot and your dataTo sum it up, you are in control of your data. Microsoft doesn’t share your data unless you’ve granted … [Read more...] about How secure is my data when I use Microsoft Copilot?
How to fix ‘Reservation entry does not exist’ error in Business Central
Error: “The Reservation Entry does not exist. Identification fields and values: Entry No.= ‘1234567’, Positive=’Yes’”Does this error message in Microsoft Dynamics 365 Business Central look familiar to you? If so, then this blog has just the fix you need.When a Sales Order line is created for an item, the next time MRP is generated by utilizing the Planning Worksheet’s (or Requisition Worksheet’s) Calculate Regenerative Plan, Business Central will create Reservation Entries in the Reservation Entry Table (Table = 337). Below is an example of the Reservation Entries created after regenerating the Business Central’s replenishment function:After using the Planning Worksheet’s “Carry Out Action Message” function to create a supply … [Read more...] about How to fix ‘Reservation entry does not exist’ error in Business Central
8 business-enhancing benefits of integrating Dynamics 365 FSCM and Azure DevOps
Most businesses customize their Microsoft Dynamics 365 Finance & Supply Chain Management (previously Finance & Operations) environment. However, few follow a clear-cut process for development and implementation.In the past, many developers used what we like to call traditional (or manual) ways to handle software development and implementation. Examples include using the Waterfall methodology, Microsoft Project or even Excel for tracking projects. Manual methods like these lacked communication, were error prone, and relied on linear and sequential processes. Manual approaches led to longer development cycles and made it challenging to accommodate changes once a project started. Luckily, technology has evolved quite a bit over the … [Read more...] about 8 business-enhancing benefits of integrating Dynamics 365 FSCM and Azure DevOps
Is it time to invest in a CRM for your SMB? 5 signs
Are you struggling to keep tabs on an ever-increasing number of leads as your small business grows? Congratulations! Are opportunities falling through the cracks because you can’t keep up without a CRM for your SMB? Uh oh!As small businesses grow into medium-sized companies, the growing pains can range from annoying to uncomfortable to downright overwhelming. A small business can operate on quick tools or home-grown solutions for only so long. At some point you will want to consider investing in a full-fledged Customer Relationship Management (CRM) system.What is a CRM? It’s a centralized tool to help you track interactions with leads as they step through your sales process. A CRM can help you keep tabs of all the moving pieces of … [Read more...] about Is it time to invest in a CRM for your SMB? 5 signs
Passion for data leads solution architect to Boyer
Boyer’s newest team member comes with 17 years of experience and a passion for data management. Asmita Chakraborti recently joined the team as a Power Platform and Data Solution Architect.Chakraborti started her career as a solution engineer doing database administration for a Laboratory Information Management System (LIMS) company in India. She spent another couple of years as a data architect in charge of data migrations for IBM.In 2014, she moved from India to Canada and joined an enterprise communications company where she managed her own data analytics team. She has spent the last few years focused more on the data governance aspect, especially as more companies move to the cloud.“Whenever I see someone talking about data I can’t keep … [Read more...] about Passion for data leads solution architect to Boyer
Microsoft partner gains a new ‘Solutions Partner’ designation
Boyer & Associates, a trusted Microsoft partner, is proud to announce it has earned a Solutions Partner designation for proficiency in Modern Work. The Minneapolis-based company has earned numerous awards and recognition over the years and already holds the top badge for Business Applications. The Solutions Partner designation helps both Microsoft and customers identify highly qualified and specialized partners. This achievement serves as a mark of excellence. It indicates that the partner has met rigorous standards and is capable of delivering high-quality solutions.“This is not just a reflection of Boyer’s technical proficiency in Microsoft’s Modern Work solutions, but also of its customer-centric approach. … [Read more...] about Microsoft partner gains a new ‘Solutions Partner’ designation
People-focused PM joins Boyer team
The Boyer team has a new face ready to assist with project management for Microsoft Dynamics. We’re pleased to announce Luisa Hill as our newest senior project manager.Hill earned her bachelor’s degree in history and archaeology at a small town university in Wales. She participated in several archaeology digs and on the weekends often went climbing on the nearby Snowdonia Mountain Range.Upon returning home, Hill landed her first job at a New York City nonprofit as an associate project manager. While she was there, the organization went from pen and paper to a full-scale CRM, a move that greatly impacted the organization’s productivity and donations — and Hill. “I’m very driven by being able to make an impact on people. Seeing what … [Read more...] about People-focused PM joins Boyer team
